Brown & James Named to BTI Client Service A-Team

April 7, 2022

Clients recognized Brown & James as an unparalleled leader in client service in the brand new BTI Client Service A-Team: Survey of Law Firm Client Service Performance 2022.

  • Leading corporate counsel name Brown & James as a Standout in 2 of the 17 activities clients value most, consider most important, and have the most influence on hiring and rate decisions in driving superior client relationships.
  • The client service performance of Brown & James earns it a coveted place in the BTI Client Service A-Team 2022

The BTI Client Service A-Team is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. In-depth interviews with more than 350 corporate counsel reveal Brown & James’ client service is in the top half of the law firms serving the world’s largest clients.